Contact the MomBurn editorial team
This page tells you exactly which questions we can answer about MomBurn and which ones only the official store can answer, so you do not lose days writing to the wrong address.
What we can help with
- Corrections to anything published on this site — an ingredient, a price, a claim we got wrong.
- Editorial and press enquiries about how we research weight management supplements.
- Privacy requests covering the data this website holds, as described in our privacy policy.
- Questions about how we earn, which is set out on our about page.
What only the official store can help with
We are an independent guide, not the manufacturer, the seller or the shipper. We cannot see your order, change it, track it or refund it. For anything below, contact the seller using the details on your order confirmation email:
- Order status, delivery and shipping questions.
- The 60-day money-back guarantee, returns and refunds.
- Billing questions and card charges.
- Access to the six digital bonuses included with the 3-bottle and 6-bottle orders.
- Product safety questions that need the batch or lot number on your bottle.
How to reach us
Email is the only channel we run, and we read every message. We do not operate a phone line, and we will never ask you for card details, passwords or your full date of birth.
United States
Email: contact@moamburn.com
Support hours: Monday to Friday, 9am–5pm ET
Typical reply time: two business days
Before you write
Most product questions are already answered on the money page: the ingredient breakdown, the current bundle prices, the six digital bonuses and the FAQ. If your question is about whether MomBurn is right for you personally, that is a conversation for a healthcare professional, not for us — see the medical disclaimer.
Reporting a problem with this site
If a link is broken, a price is out of date or a statement looks wrong, tell us and we will check it against the seller’s current pages. Accuracy complaints go to the top of the queue, and we publish corrections rather than quietly editing them away.